The woman at my counter was holding a repair estimate the way people hold a parking ticket: between two fingers, as if touching it any longer might make the number …
The $2,700 Air-Conditioning Quote and the Five-Dollar Clue Read More
The woman at my counter was holding a repair estimate the way people hold a parking ticket: between two fingers, as if touching it any longer might make the number …
The $1,900 Brake Estimate and the Wheel Nobody Had Checked Read More
The woman at my counter was holding a repair estimate the way people hold a parking ticket: between two fingers, as if touching it any longer might make the number …
The $3,600 Transmission Quote That Turned Into a $94 Repair Read More
The woman who walked into my repair shop on a rainy Tuesday had a $3,900 brake estimate in one hand and a gas-station coffee in the other. She said the …
The $3,900 Brake Quote That Started With a Coffee Cup in My Repair Shop Read More
The third time the blue Ford came into my shop, its owner asked me not to fix it. That was a first. Most people bring a truck to a mechanic …
The Pickup That Kept Coming Back: A Mechanic Finds a Second Repair Hidden in a 1978 Ford Read MoreThe mechanic told me my truck needed $3,800 in repairs. My wife told me the truck was worth $2,100. The truck, apparently, had hired its own lawyer. It started …
The Mechanic Quoted Me $3,800 for My Old Silverado—Then Found a Lunchbox That Changed the Bill Read MoreThe repair shop quoted me $2,760 to fix my truck. My retired mechanic neighbor fixed the mystery with a flashlight, a paper towel, and one insulting question. “Did you …
The Shop Quoted Me $2,760 for My Silverado—Then My Neighbor Asked One $24 Question Read MoreThe Shop Quoted Me $3,800 for a Left-Turn Rattle—Then the Mechanic Pulled Four Spoons From My Truck The repair shop quoted me $3,800 to fix a noise my truck only …
The Shop Quoted Me $3,800 for a Left-Turn Rattle—Then the Mechanic Pulled Four Spoons From My Truck Read MoreThe Mechanic Was Told to Sell a $4,800 Transmission—Then a $30 Switch Exposed the Real Problem The customer said his old pickup needed a $4,800 transmission. My boss wanted me …
The Mechanic Was Told to Sell a $4,800 Transmission—Then a $30 Switch Exposed the Real Problem Read MoreThe customer said my $40 inspection was a scam. Then I showed him the $3 part that had nearly cost him his truck. He rolled into my shop on …
The $3 Clamp I Found During a $40 Truck Inspection Could Have Cost a Landscaper His Silverado Read More